A Well-Rounded Printing Experience: Managed Print Services

One of the most important tasks that come with operating state-of-the-art printers and copiers is being able to manage costs per print and therefore knowing how to reduce expenses when it comes to supplies and maintenance.  Business Man Scanning Documents on a Multifunction Printer

What is Managed Print Services? 

As an office/equipment manager, Benchmark's Managed Print Services will give you peace of mind in knowing that your business is getting the most cost-efficient use out of your printers. Some of the benefits that come with investing in MPS include: 

  • Comprehensive Fleet Assessment
  • Constant Monitoring of Print Demands
  • Automated toner replenishment and delivery
  • All-inclusive service, support and repair
  • Preventative maintenance for your devices
  • Device optimization through consolidation and right-sizing of your fleet
  • Quarterly account reviews
  • Cost savings

Taking these worries off of your shoulders as a business will undoubtedly allow you more time to invest into more critical business tasks. 

Harmful Unmanaged Printing 

When your business goes day-to-day printing and copying with no specific plan or idea about your materials and supplies that are needed for your machines it makes for a unnecessarily high billing statement. Typical equipment vendors don't gauge what you are printing or your specific repair needs so you are likely to end up with a surplus of supplies that collect dust or get lost and high maintenance fees which only causes more stress. 

What’s more, the endless troubleshooting that happens daily in all print environments eats away at your office admin and IT HelpDesk’s time. Think about it – how many times has your office manager or IT team had to drop what they were doing to help with a printer problem or clear a copier jam? These little fires add up for these key personnel and are not only time consuming, but also costly.

The Benchmark Process

Our process aims to provide your business with the best-fitting MPS program that will eliminate the time and stress that managing your equipment takes. We have longstanding partnerships with leading manufacturers of office copiers, color laser printers, IT hardware solutions, and document management software. Here’s how we do it:

Step 1: Plan

  • We use a secure data collection tool to identify your real-time device needs. This helps us identify your current service needs and pain points, to identify the solution that’s correct for yo

Step 2: Design

  • We develop both a short and long-term strategy for your environment, including a replacement strategy for legacy devices, recommendations on devices to refresh, and overall education and support. We also think about inventory stocking considerations.

Step 3: Produce

  • We deploy the solution we tailor-made for you, but our work doesn’t end there. We continue to collaborate with you, offering responsive service to help with future needs or remedy any issues that arise.

Step 4: Mange

  • We implement automated meter reads and reporting, as well as supply shipment on an ongoing basis. Additionally, we check in with you to monitor and optimize your entire system on an ongoing basis. It’s more than just toner.

Priceless Benefits 

  • Reduce printing costs by up to 30%
  • Increase end-user productivity
  • Ease the burden on your IT department
  • Have predictable spending on service repairs
  • Lessen the amount of time spent ordering supplies
  • Streamline an entire fleet’s billing process
  • Visualize the who, what, when and where of every page produced

Keep your business moving forward