There's tons of reason to love us (and love working with us), but the main reason is one that benefits you most - excellent service.Why You’ll Love Working With Benchmark -- Service

When you work with us, we have one goal -- to make you look good.

We know the reputation that many copier dealers have -- “used car salesman” is a frequent description of copier salespeople.

We understand that you’re worried about being sold a “lemon” of a solution to your business problem and then we’ll ride off into the sunset, never to be seen again (until it’s time to sell you something else).

Benchmark has chosen to do business a different way.

You’ll see the phrase “unduplicated service” throughout our website and when you talk to us.

An obvious wordplay on “copier,” it’s also our promise -- we will do everything we can to make you happy. Our service technicians are known to stay until the job gets done, and when they can, even answer desperate calls outside of business hours.

Here are two recent examples of our commitment to service, from our customers.

Our customers at the Lubbock Economic Development Alliance, LEDA, in Lubbock, Texas called us to praise one of our service technicians who took care of their service issues with “an exceptional work ethic” and was “very attentive to their needs and concerns.”

Another customer at St. Andrews Church in Amarillo, Texas reached out to us to thank one of our sales managers for “frequently [going] above and beyond to make sure [their] problems were solved” and for “patiently training the staff on the use of the equipment.

We Make You Look Good

Many of the people we work with directly are office managers or IT professionals. These two groups of professionals have one thing in common -- demanding internal users.

The last thing you need in your day is the sighs and sideways looks at you when the printer goes down. Neither group of professionals has the time or expertise to troubleshoot the printer when it needs repair.

With our unduplicated service and complete focus on equipment uptime, those sighs of annoyance will be few and far between because we get to you fast (usually in about 30 minutes) and fix it on the first visit (nearly 9 out of 10 times).

The Service Difference

Xerox, like Kleenex for tissue paper, has long been synonymous with “copier.” While we’ve built our business on Xerox printers and copiers, other major manufacturers produce excellent office equipment with similar capabilities to Xerox models.

The true difference in how happy you’re going to be with your printer selection centers on the copier dealer you choose to work with. Are they focused on selling you something or solving your business problems?  

Benchmark is dedicated to you -- solving YOUR problems and making YOU happy.

If you’re ready to work with a copier partner and not a copier used car salesman, get in touch with us.

Your printer. Not your problem. Contact us today ->