How to Place a Service Call & Order Supplies from Benchmark

Benchmark is always striving to provide unduplicated service. One thing that we understand can be frustrating is replenishing supplies for your office so we have implemented multiple ways of ordering. We want to meet your needs through a streamlined process whether you are placing a service call to ordering more supplies. Here are a few ways our Smart Center can help:

Order from you Device: Let your machine handle it

Simply click on the “order Service and Supplies” app on your display screen. The app allows you to request supplies or place a service call if needed.

Online: visit support.benchmarkyouroffice.com

Select “New Support Ticket” to begin your service and supply request. Be sure to include your equipment’s serial number and the best way to contact you in case we need to reach you about your request.

Email: help@benchmarkyouroffice.com

Email is an easy way to submit service and supply request. Be sure to include your equipment’s serial number and the supplies needed. Once service and supplies are requested, we will be in contact with you as soon as possible.

Over the Phone: Give us a call at 1.900.378.9179

If you’d prefer to discuss you service and supply order with a customer service representative, just call. Have your device serial number ready to easily access your account information.

Big job coming up? Don’t forget to plan ahead!

Don’t wait until the day you start printing large volumes to place supply orders. Supplies are required to go through our standard delivery process. Notify us in advance to ensure you have the supplies needed to run large print jobs.