When it’s time to upgrade your office’s printers, your two basic options are:

1. Buy

2. Lease

Each approach has its advantages and disadvantages. There’s no “right” choice for every business. Here’s a high-level overview of your options.

7 Reasons a Multifunction device is Worth It

A multifunction device (MFD) is a device that performs a variety of functions otherwise carried out by separate devices. An example of this would be a printer that can make copies, faxes and scans.

While these devices were originally designed for households and small businesses, many manufacturers, including Xerox and HP, now offer larger units for...

7 Questions to Ask Copier Dealers

When you buy a printer or copier, you often aren’t only making an investment in equipment.

Most likely, you aren’t buying the equipment outright, but are leasing or entering into a managed print services engagement (more on MPS here).

Smart businesses also know that copiers will break or jam and require regular maintenance to operate at peak efficiency.

The...

Printer Repair and Service - The Stats That Matter Most

Uptime.

Every piece of office technology -- from laser printers and copiers to software to your network -- does you no good unless the technology is working properly.

There are two sides to printer uptime:

1. Prevention

2. Repair

Regarding printer breakdown, as I’ve said before printers and copiers will break down and require repair....

Introducing… the Smart Center from Benchmark

Benchmark's Smart Center is your one-stop-shop for convenient customer support.

Whether you need to order supplies, request service, ask a question about your invoice or find out more about your equipment, the Smart Center can help.

Are You Sure Everyone Knows How to Use the Copier?

One of the primary reasons IT investments aren’t fully maximized is due to lack of user training.

Companies will spend large sums on installing new IT systems, only to see them fail or be underused because they scrimped on user training. When users don’t know how to effectively use all of a new system’s functionality, unsurprisingly, they don’t...

Searchable PDF Turns Your Documents Into an Information Goldmine

Your printers can deliver a huge productivity boost to your office – by scanning paper documents for storage and fast retrieval.

You have multiple file format options to save those newly digitized documents to -- TIFF, PDF, PDF/A, and JPEG are the most common options.

Each option has pros and cons. Today, I’m going to provide an...

HIPAA, Healthcare, and Your Copier

Keeping patients’ personal data private and secure from unauthorized users is a key goal of the Health Insurance Portability and Accountability Act (HIPAA), and for good reason. With 477 healthcare industry-related data breach incidents in 2017 putting millions of patients' information at risk, HIPAA compliance and protecting data is important for companies that...

I’m going to let you in on a not-so-secret secret: your printer is going to need service and maintenance.

It might jam. A software or firmware update might break connections to your network. A co-worker could spill coffee on it. Even a printer that performs perfectly will need maintenance to take care of regular wear and tear, like replacing rollers.

Multifunction printers are a combination of...

9 Common Sense Document Scanning Tips To Make Your Life Easier

Scanning documents isn’t always fun and sometimes it can be a bit tricky, but there are a few little things you can do to make it easier for yourself.

Whether you’ve never once used your printer’s scan functionality or you scan all the time, these tips will make scanning your paper documents a breeze.