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Because most companies don’t think strategically about their printing fleet (the copiers and laser printers in their office), there are many hidden costs that they don’t recognize.

Think of these as “paper cuts” to your bottom line.

I’m going to share a few overlooked aspects of using printers and copiers that – if not taken into consideration – can cost your business money.

One of the multiple definitions of “service” in the Merriam-Webster Dictionary is:

Contribution to the welfare of others.

I like that.

We take pride in delivering unduplicated service to our customers (service in the sense of “to repair or provide maintenance for.”)

We stay in business by making your laser printers more efficient and ensuring you get the “best copier” for your office. At...

Benchmark had an excellent year. In addition to launching our new, state-of-the-art help desk, the Smart Center, we were also selected as an Elite Dealer of 2018 by ENX Magazine.

How many hours do you spend each week walking paper around your office for approvals, to share with a co-worker for a quick opinion, to file, or whatever other task you need to accomplish?

As you walked back to your desk, you probably thought -- there has got to be a better way.

There is.

You probably walked by one on your way back to your desk.

The office copier (combined with software) is...

How do you view information technology?

How you answer that question could determine whether your business grows or lags behind your competitors.

I’d be shocked if you haven’t heard at least one of these “think positive” quotes:

• Your attitude determines your altitude - Zig Ziglar

• Attitude is a little thing that makes a big difference. - Winston Churchill

• Perpetual optimism is a force...

When it’s time to upgrade your office’s printers, your two basic options are:

1. Buy

2. Lease

Each approach has its advantages and disadvantages. There’s no “right” choice for every business. Here’s a high-level overview of your options.

A multifunction device (MFD) is a device that performs a variety of functions otherwise carried out by separate devices. An example of this would be a printer that can make copies, faxes and scans.

While these devices were originally designed for households and small businesses, many manufacturers, including Xerox and HP, now offer larger units for mid-sized to larger businesses.

In addition...

When you buy a printer or copier, you often aren’t only making an investment in equipment.

Most likely, you aren’t buying the equipment outright, but are leasing or entering into a managed print services engagement (more on MPS here).

Smart businesses also know that copiers will break or jam and require regular maintenance to operate at peak efficiency.

The right printer is obviously...

Uptime.

Every piece of office technology -- from laser printers and copiers to software to your network -- does you no good unless the technology is working properly.

There are two sides to printer uptime:

1. Prevention

2. Repair

Regarding printer breakdown, as I’ve said before printers and copiers will break down and require repair. That’s just a fact of office live, especially with...

Benchmark's Smart Center is your one-stop-shop for convenient customer support.

Whether you need to order supplies, request service, ask a question about your invoice or find out more about your equipment, the Smart Center can help.