Printers and Copiers and Scanners, Oh My! A Quick Primer

In any industry, it’s easy to forget that everyone isn’t as intimately familiar with the ins and outs of what you do as you are.

Let’s call it the “curse of expertise.”

We can be as guilty of it as anyone, assuming you know your options when it comes to looking at supplementing or replacing your existing office equipment.

Today, we’ll explain the differences (in non-technical terms) in...

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Keep Prying Eyes Away From Printed Documents With Secure Print

Before reading further, I’d like you to do something.

Take a quick walk around your office and visit each of your printers and copiers. Look in the output trays for uncollected print jobs. Once you’re done, get another cup of coffee and head on back to your desk.

What did you see?

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Remotely Troubleshooting Copiers -- No Visit Required (Maybe)

When copiers and printers go down, employees get annoyed and productivity drops, especially in paper-intensive offices.

While Texans do enjoy saying “everything is bigger in Texas,” those wide-open spaces and the sheer size of the state can mean that it takes longer for your copier service technician to reach you (and we don’t allow them to speed!). 


The first person to hear about a...

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Find the Information You Need Fast With Document Management

Did you know you don’t have to rely on paper documents for your office?

Research shows it takes -- on average -- 18 minutes to retrieve a paper file.

That’s 18 minutes before you can answer your customer’s question. Or, 18 minutes before you can answer your boss’s question. Ultimately, it’s 18 before you can start doing your job.

If your “filing system” is a hodgepodge of email folders and...

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13 Printer Buying Tips to Prevent an Unlucky Printer Purchase

Getting a new printer for your office can be confusing.

There are multiple manufacturers to choose from (Xerox, HP, Lexmark, Brother, and others).  

When you need a new one, it’s often easiest to do a quick online search, pick a provider, and make a purchase. After all, a copier is a copier, right?

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Offering Unduplicated Service, One Install at a Time

Last week, Benchmark made a special delivery to Memorial Medical Center in Las Cruces, New Mexico. Eighty of Xerox’s award-winning AltaLink and VersaLink products arrived on a 40-foot trailer (pictured right) early morning on September 14th.

The Benchmark team, led by Lead Analyst Josef Johnson, worked alongside the Memorial Medical Center IT staff to ensure a quality delivery and installation...

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8 Tips to Keep Your Copiers and Printers (and Data) Safe From Hackers

Anything connected to a network is a potential security risk -- including your copiers and printers.

We’ve discussed this topic recently, read 11 Things About Copier Security You Didn’t Know About.

Every business needs to worry about security; even small and medium businesses. Cyberattacks on SMBs continue to increase because they usually don’t have the knowledge or expertise to tightly manage...

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The High Price of the Cheapest Printer Contract

Fantastic! You've just signed the lowest cost bid for the 10 copiers you've bought (or leased for the next 36 months). You got the "best deal" for your office by playing hardball and making the copier sales guy nearly tear up when you signed the contract.

You've won, right?

Did you?

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3 Great Benefits of Color in Printed Materials

While printing copies of your marketing material in black and white are convenient and often a cheaper option than color, you may be putting your business at a disadvantage.

That's because color offers quite a few benefits your business can leverage to drive sales.

While there are a ton of benefits that color brings, I've narrowed it down to the top three advantages. Consider these three...

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Scan Directly to Email With Your Xerox Copier

It's easy to fall into the habit of thinking of your copier (or printer if that's what you call it) is just that – a machine that copies.

Over the past two decades, the capabilities of Xerox copiers have exploded. Technology is always getting “better, faster, cheaper.” When it comes to copiers, “better” means being able to get more done in less time.

Like email.

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